Talk Talk customer reviews

Phoneline and Broadband Provider that is part of the Carphone Warehouse. Talk Talk were the first company to offer a bundle of broadband and phone services at a cheap price. Carphone Warehouse also now own the AOL broadband service in the UK.

Average rating:

16 reviews

View 2 offers from Talk Talk starting from £6.99 per month >>

Go to Talk Talk website »

View other reviews:

Latest Talk Talk broadband reviews

Review by steve

Mon, 18th Mar 2013

Have finally decided to get bt after constantly losing both phone and broadband every day at about 5.30-8.00pm have got worse just recently have had neither for 3 WEEKS but I can guarantee they will still take the payments they are nothing short of internet highwaymen

Review by David

Sun, 16th Dec 2012

I had FANTASTIC speed and service from Pipex for years until Talk Talk took over, then steadily it slowed and slowed until I am tearing my hair out. U Switch tells me that I could get up to, (YES, THEY SAY UP TO) 10 when I switch, but THEIR OWN speed checker tool tells me I'm getting 3.27.SAD. Their own online form doesn't work properly when trying to contact them and freezes. Think carefully before selecting any broadband provider and MAKE SURE you get them to confirm what speed you will get.

Review by sarah

Sat, 21st Apr 2012

Very poor quality broadband and phone. Both were regularly down. Speed is very, very slow. There's also no communication between departments when you ring to flag up a problem and you are then given conflicting information. I cannot recommend them at all. Appalling.

Review by pappyon

Wed, 5th Oct 2011

When I was negotiating a new contract with this crowd of chanty rasslers I was assured that the 3 months free rental offered as part of the deal would not be affected if I then went ahead and purchased the new Value Line Rental package. I was promised that an email would be sent out to confirm this as proof. Needless to say there was no email, because it was a pack of lies. If you take out VLR you automatically lose any concessions on line rental already granted. When I contacted customer services to complain about the lies and deceit. I got a stupid email back saying: "We can confirm that you have not been signed up for Value Line Rental." If that isn't moronic I don't know what is!

Review by Bert

Fri, 22nd Jul 2011

I was with Tiscali before TalkTalk took over. Talk talk have been a pain in the behind and still are. But apart from a problem getting into my account to print out my telephone bills they are not too bad, my account is out of bounds and no matter what I try I can't access it at all, maybe I should ask a Hacker to have a go?
Customer support is poor to terrible, pretty useless as a matter of fact. I do wonder how long they will last, not very long if they don't start actually doing anything, except promoting what they haven't been able to and can't provide. It does work in a Fred Flintstone sort of way!!

Add a review for Talk Talk

When writing your review, think about what you liked and what you didn't like. Would you recommend this product?

Please ensure your comments are NOT Spam, Personal Attacks, Illegal or use profane or provocative language. All reviews are examined by a moderator before they appear. Thanks!